Returns Policy

Returns Policy main image Returns Policy image

We offer a 14 Day 100% Satisfaction Guarantee

All products are tested by our QC department before they are dispatched.

However, we understand that sometimes products are purchased incorrectly and may not satisfy your needs.

If you return the product in its original condition and packaging with proof of purchase, within 14days we will happily give you a full refund. 

***Return Shipping costs are at the Buyer's Expense***

WHERE do items need to be returned to?
131 Wedgewood Road Hallam 3803

Items need to be returned with a copy of the invoice,by post at the customers expence.
Refunds will be issued after our staff have accessed the condition of the returned goods please allow 14 days from the reciept of the goods.

This does not remove your right under Australian Consumer Law to ask for a refund or exchange if an item has a major problem. The products sold on our website are guaranteed against faulty materials and workmanship for a period of one year from date of purchase.